We are highly committed to keeping our classrooms as safe as possible for everyone. As we carefully begin to resume in-person Group Classes at J9’s K9s, here are the precautions we are taking to ensure the safety of our clients and staff:
All students and staff will be required to wear masks at all times when they’re in our training locations. Their masks must be in place before they enter the building.
We will be practicing strict social distancing. Our instructors will be using their own leashes and treats during demonstrations with clients’ dogs, and all J9’s K9s staff members will stay a minimum of 6 feet away from the humans in our classes. We’re limiting the number of dogs allowed in classes and only 2 people will be permitted to attend with each dog to allow for at least 6′ between their work stations. There will be clear markers in place to make sure everyone stays within their areas. In our Canoga Park Facility, only one dog at a time will be permitted on the stairs.
Hand sanitizer will be provided at the entrances to our classrooms and all humans will be required to use it before entering the training area (or they can bring their own). Chairs, the bathroom and all high-touch surfaces in our classrooms will be disinfected in between each class.
Since we won’t be able to re-use items people have touched like we have in the past, those of you who have attended J9’s K9s classes before will notice other changes – students will be responsible for bringing more of their own supplies.
Any person who is unwilling to comply with the safety protocols we’re putting in place will be asked to leave the class until they are willing to do so, and no credits or refunds will be given in these cases – no exceptions. Please feel free to call us at 818-832-9906 if you have any questions about our safety policies.
Any student who learns that they have been exposed to COVID-19 must notify us immediately, and neither they nor their dog will be permitted to return to in-person class sessions for a minimum of 14 days (symptom-free) from the time of exposure. They will be able to attend virtually and get feedback from their instructor in live, online Zoom room portals to their class sessions, as well as receive additional support via phone and/or email for class sessions they are not able to attend in person.
If any student or staff member who has been attending a class tests positive for COVID-19, the class will transfer to live, interactive, online Zoom rooms for a minimum of 14 days, possibly longer.
If the status of COVID-19 in our area changes and our city, county or state governmental agencies announce restrictions that would mean closure of non-essential retail stores, any class sessions scheduled when these restrictions are in place will transfer to live, interactive, online Zoom rooms.
Anyone wishing to enroll in an in-person Group Class at J9’s K9s must agree to and abide by the above conditions – no exceptions, no credits or refunds. Again, please feel free to call us at 818-832-9906 if you have any questions or concerns about safety protocols at J9’s K9s.